MySoulmate Child Safety Standards Policy

At MySoulmate, we are deeply committed to maintaining a safe, respectful, and secure environment for all our users. We have a zero-tolerance policy regarding Child Sexual Abuse and Exploitation (CSAE).

Our Standards

To ensure the safety of children and compliance with global safety standards, we adhere to the following policies:

  • Zero Tolerance for CSAE: We strictly prohibit any content, behavior, or interaction that exploits, abuses, or endangers children. Any user found engaging in such activities will be immediately banned, and relevant authorities will be notified.
  • In-App Reporting Mechanisms: We provide accessible in-app reporting tools that allow users to flag inappropriate content or suspicious behavior immediately. All reports are reviewed promptly by our safety team.
  • Addressing CSAM: We actively monitor our platform to detect and remove Child Sexual Abuse Material (CSAM). If CSAM is identified, we remove the content, suspend the associated account, and report the incident to the National Center for Missing & Exploited Children (NCMEC) and other relevant law enforcement agencies.
  • Compliance with Laws: We comply with all applicable local and international child safety laws and regulations to ensure our platform remains a safe space.

Child Safety Point of Contact

We have a designated point of contact for all child safety-related concerns. If you have any questions, reports, or concerns regarding child safety on MySoulmate, please contact us immediately:

We are committed to working with law enforcement and safety organizations to combat online child exploitation.